When legal knocks at the UX door

Need to add a legal disclaimer to your UI screens? Here are some ways to respectfully seek a compromise that protects the user's interests and your team's sanity.

Before you write: getting on the same page with marketers

Follow this simple kick-off routine to help your UX colleagues stay aligned with the product marketing team.

What working with a good team lead feels like

I’ve been lucky to work with some phenomenal leaders, both in and outside of UX, and they all share the same distinctive traits.

How to stop being the one who fills in the words

Or, what to do when you're involved in UX writing projects at the very last minute.

How my UX writing work is evolving

We're a quarter into 2025—let that sink in. Time to reflect on my career so far and figure out what comes next.

Why I write about writing

Your ideas deserve to be visible so that others can find them, critique them and build on them.

What's in the portfolio that helped me land a full-time UX writing job

From customer service and translation to product writing and usability testing, here's how I used my projects to tell my own story.

Redesigning mobile onboarding for Joom: a shorter path to more conversions

In this take-home exercise, I challenge myself to improve an e-commerce app's onboarding flow as much as possible with limited information.

Could content design be the right fit for you?

In this longer read, I revisit my experience and share tips for starting out on a budget, with a focus on your mindset, your transferable skills and your story.