12 things I'd tell my younger UX writer self

A few reflections on my beloved job of four years, after moving from junior to mid-level seniority.

How to decide which feature you'll ship next

When legal knocks at the UX door

Before you write: getting on the same page with marketers

What working with a good team lead feels like

How to stop being the one who fills in the blanks

How my UX writing work is evolving

What's in the portfolio that helped me land a full-time UX writing job

From customer service and translation to product writing and usability testing, here's how I used my projects to tell my own story.

Creating a body of product content for a Shopify app

Improving complaint management within a customer service team

Helping food safety experts communicate across languages

Supporting an MVP launch with content

Optimizing a localized website with usability testing

Delivering bad news with better microcopy