AI content design What content designers need to know about typed parts Writing rules for copy we don't control: my first days in the engineers' schema
A day in the life The UX writer who merged a pull request How we were (quite literally) handed the keys
Ramblings How multi-layer outsourcing undermines language talent There’s (still) a recruitment problem in the language sector
AI content design Can Claude help you automate your product docs? I ran five tests. Here’s what didn’t work and how to do better next time.
AI content design AI content design for UX writers: a day in the life How a UX writer and ML engineer collaborate to generate dynamic, user-facing error messages.
Seeds UX writing: from craft to commodity? Conflicted thoughts on what we’re leaving behind, what’s changing and what may be hard to replace.
AI content design Repurpose your UX content assets with AI The internal doc you built for one approval meeting can have a second life, and you get to own the process.
A day in the life Sustainable context switching for busy UX writers Notes from a content person who multitasks and decided to do something about it.
Ramblings 12 things I'd tell my younger UX writer self A few reflections on my beloved job of four years, after moving from junior to mid-level seniority.
A day in the life How to decide which feature you'll ship next Not all the features you design will make it to release right away. Here's how to decide what moves into development first.
A day in the life When legal knocks at the UX door Need to add a legal disclaimer to your UI screens? Here are some ways to respectfully seek a compromise that protects the user's interests and your team's sanity.
A day in the life Before you write: getting on the same page with marketers A simple kick-off routine I follow to stay aligned with the product marketing team.
A day in the life What working with a good team lead feels like I’ve been lucky to work with some phenomenal leaders, both in and outside of UX, and they all share the same distinctive traits.
A day in the life How to stop being the one who fills in the blanks Or, what to do when you're involved in UX writing projects at the very last minute.
UX writing How my UX writing work is evolving We're a quarter into 2025... Let that sink in. Time to reflect on my career so far and figure out what comes next.
A day in the life Why I write about writing Your ideas deserve to be visible so that others can find them, critique them and build on them.
Portfolio What's in the portfolio that helped me land a full-time UX writing job From customer service and translation to product writing and usability testing, here's how I used my projects to tell my own story.
Portfolio Redesigning mobile onboarding for Joom: a shorter path to more conversions In this take-home exercise, I challenge myself to improve an e-commerce app's onboarding flow as much as possible with limited information.
A day in the life Could content design be the right fit for you? In this longer read, I revisit my experience and share tips for starting out on a budget, with a focus on your mindset, your transferable skills and your story.
Seeds People aren't stupid. Right? Biases and cognitive illusions that explain why we misjudge others
From the archives Content ideas for UX people: a mini-guide How to align needs, awareness and messaging to come up with smarter topics
UX writing Looking out for biases in usability testing Reflections on researcher and participant blind spots for more reliable findings
Ramblings A few choice words on confirm-shaming Exposing one of the most shameful deceptive patterns in design and writing
UX writing Audience research: 10 places to get started with no budget You don't need to be a seasoned UX researcher to get a sense of what your audience is talking about online, nor do you need to spend a fortune.
A day in the life The onboarding brief: what I ask before joining a small product team Are you a UX writer or team lead who loves smooth kick-offs? This list of discovery questions might come in handy.
