Delivering bad news with better microcopy
I wrote microcopy to deliver bad news to app users. The two scenarios I worked on were a canceled flight and a late delivery. Here's how I created and then improved the copy.
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Smart products for smart consumers
Chapter 7 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Localization checklist for proofreaders and reviewers
Chapter 6 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Integrating localization services into project management
Chapter 5 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Project management for content strategists
Chapter 4 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Making the case for terminology management
Chapter 3 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Technical communication 101
Chapter 2 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Localization concepts
Chapter 1 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Text editing: a handbook for (language) students and professionals
If your goal is to communicate effectively, even if you do not strictly earn your living with language work, text editing is a skill you might want to polish up.
Omniscien Technologies introduces automatic subtitling in over 540 language pairs
To meet the demands of an ever-growing, linguistically diverse customer base, the market needs effective subtitling solutions. This is where language technologies come into the picture.